Questions & answers

IT security, in plain language

Short answers to the questions we hear most from small businesses and families.

The basics

Why does computer security matter for me?

Your computers hold your money, your work and your family's photos. One infected laptop can lock all of it, leak it, or stop your work for days. Good security keeps those things safe.

  • Your data: Bank details, passwords, client files and personal documents stay private.
  • Your money: You avoid stolen funds, fraud and the cost of repairing the damage after an attack.
  • Your work: Fewer breakdowns and no days lost to a locked or broken computer.
  • Your reputation: Clients trust you with their information. A leak can cost that trust.
  • The law: Under GDPR, businesses must protect the personal data they keep.
What are the most common threats?

Most attacks are simple: a fake email, a dangerous download, or a weak password. Here is what to watch for.

  • Phishing: Fake emails, messages or websites that try to get your password or a payment. They often look like your bank, a courier or a supplier.
  • Malware: Harmful software: viruses, trojans, spyware and keyloggers. It damages files, spies on you or steals passwords.
  • Ransomware: Malware that locks your files and asks for money to unlock them. Paying does not guarantee you get them back.
  • Adware and unwanted apps: Programs that show ads, slow the computer and track what you do. They often open the door to worse.
  • Man-in-the-middle: Someone on the same network (often public Wi-Fi) reads or changes what you send.
  • Zero-day attacks: Attacks on flaws that have no fix yet. Automatic updates close these holes as soon as a fix exists.
What is cybercrime?

Any crime committed through computers or the internet: stealing data or money, scamming people, blocking a business's services, or harassing someone online.

  • Common types: Hacking, phishing, identity theft, online fraud, ransomware, DDoS attacks that knock websites offline, cyberstalking and theft of ideas or designs.
  • How to protect yourself: Use strong, different passwords with two-factor authentication, keep software updated, train the people who use the computers, keep tested backups and watch for unusual activity.

How TiD iT® protects you

I already have antivirus. Isn't that enough?

No. Antivirus protects only one layer: the device. It does not separate your network, stop people sharing one password, or bring back files you have lost. That is why we work on five layers.

What does “enabled & locked” mean?

We turn on the protection built into Windows and Edge through system policies, the same way large companies do. The setting stays on, shows “Managed by your organization”, and only the administrator can change it.

  • Why lock it: A normal setting can be switched off in two clicks, by a user or by malware. A locked setting stays on for everyone.
  • Who it protects: People who are not comfortable with technology, children, and busy colleagues who might click “allow” without reading.
  • What you get: The same protection on every computer, and a report showing what is applied where.
How can TiD iT® protect my business?

We set up protection on all five layers (network, devices, user accounts, family devices where needed, and backup), then check and update it every month.

  • Network: A firewall, a separate Wi-Fi for guests and clients, and a secure VPN for working from home.
  • Devices: Windows and Edge protections enabled and locked, encrypted laptops (BitLocker) and automatic updates.
  • People: Each person gets their own account with only the access they need. When someone leaves, their access is switched off in minutes.
  • Checks: Vulnerability assessments and, where useful, penetration tests that simulate a real attack.
  • Training: Short, practical sessions on spotting fake emails and scams.
  • Backup: Automatic 3-2-1 backups with regular restore tests.
What are the benefits for my business?

Fewer incidents, less downtime, and no worrying about your data.

  • Stronger security: Threats are blocked before they reach your files.
  • Better productivity: No slowdowns from adware or unwanted programs, and safe remote work.
  • Less downtime: Tested backups and fast help when something goes wrong.
  • Peace of mind: One expert who knows your setup, and support with GDPR.
  • Lower costs: Preventing an incident costs far less than recovering from one.
  • Grows with you: The plan fits your size today and scales as you hire.
Which businesses need this?

Any business that uses computers and keeps information about clients, patients or money.

  • Accounting firms: Financial statements, tax returns and payroll data.
  • Notaries and law firms: Confidential contracts, case files and client documents.
  • Real estate agencies: Client details and transaction data, a favourite target of phishing.
  • Clinics and dental practices: Patient records that must stay private.
  • Schools: Student and staff records.
  • Shops and online stores: Customer accounts and payment systems.
  • Engineering, design and manufacturing: Years of projects and designs in a few folders.
  • Consultancies, non-profits and startups: Client projects, donor lists and new ideas.
Do you help with GDPR?

Yes. We sign a services contract with a data processing agreement, and we put the main security measures in place: controlled access, encryption, backups, and a clear record of who can see what.

Windows & browser protection

What is SmartScreen?

A Microsoft security feature in Windows and Edge. It checks websites and downloads, and warns you or blocks them if they are known to be dangerous.

  • Fake websites: It blocks known phishing sites that try to steal passwords.
  • Downloads: It checks files against Microsoft's list of known threats and flags new, unknown programs.
  • Always up to date: Microsoft updates it continuously, and it works quietly in the background.
  • What we do: We enable and lock it, so no user or program can turn it off.
What is Automatic HTTPS?

It makes your browser use the encrypted version of a website (HTTPS) whenever the site offers one. People on the same network cannot read or change what you send.

  • Why it matters: It protects passwords and card details, especially on public Wi-Fi in cafés, hotels and airports.
  • What we do: We enable and lock it, so it cannot be switched off by mistake.
What is Website Typo Protection?

Criminals register look-alike addresses, such as “gooogle.com”, to catch typing mistakes. Typo protection warns you before you land on one of these fake sites.

What are Potentially Unwanted Apps (PUAs)?

Programs that are not exactly viruses but still cause trouble: toolbars, adware, fake “cleaners” and extras bundled with free software. They slow the computer, show ads and track you. We block them from being installed. You can still install the programs you need: the administrator approves them.

What does Ads Block do?

It stops ads from loading on websites. Pages open faster, use less mobile data, and you avoid “malvertising”: ads used to spread malware.

Why some settings are blocked

Why do you disable the Registry Editor (Regedit)?

Regedit controls Windows' internal settings. One wrong change can switch off your protection or stop the computer from starting. Only the administrator needs it, so we block it for everyone else, especially children.

Why do you disable InPrivate browsing?

InPrivate browsing leaves no history. On children's devices we turn it off, so parents can see which sites were visited and the filters cannot be bypassed.

Family & children

Why does security matter for families?

Children are easy targets for scams, unsuitable content and strangers online. One infected device can spread to every device at home, and family photos can be lost for good.

  • Privacy: Children's personal data is valuable to data collectors and identity thieves.
  • Safe content: Filters keep violent and explicit content out of reach.
  • Healthy habits: Screen-time rules help avoid tiredness and screen addiction.
  • Home network: A secure Wi-Fi protects every phone, tablet and laptop in the house.
What is parental control?

Tools that let parents decide what children can see and do online, and for how long, without reading their private messages.

  • Content filters: Unsuitable websites and search results are blocked.
  • Screen time: Daily limits and bedtime hours, set by you.
  • App approval: New apps need a parent's OK.
  • Activity reports: A simple overview of where time is spent.
  • Separate accounts: Each child has their own account with settings for their age.
What is Windows Protection Control?

Our family security service for Windows computers. We create child accounts, turn on filters and SafeSearch, set app rules and screen-time limits, lock it all with administrator rights, and keep it up to date.

  • How it is built: It follows the same idea as company IT: parents are the administrators and children get the access that fits their age.
  • What it includes: Windows account setup, SafeSearch and filtering, app restrictions, activity reports, automatic rules and alerts, two-factor login for parents and a secure home Wi-Fi.
  • Ongoing care: We adjust the rules as your children grow and as new threats appear.
What is SafeSearch?

A setting in Google, Bing and other search engines that hides explicit or violent results. We force it on, so it cannot be switched off.

Will my children still be able to use the internet?

Yes. The goal is a safe internet, not no internet. We agree the rules with you, based on each child's age.

Accounts & passwords

What is two-factor authentication (2FA)?

A second check when you log in, usually a code on your phone, on top of your password. If someone steals your password, they still cannot get in.

  • Something you know: Your password or PIN.
  • Something you have: Your phone with an authenticator app, or a security key. An app is safer than codes sent by SMS.
  • Something you are: Your fingerprint or face, on devices that support it.
Why should every person have their own account?

So each person has only the access they need, you can see who did what, and you can switch off one person's access in minutes when they leave.

Browsing data & privacy

What is browsing history?

The list of websites you visited, with dates and times. It helps you find pages again, but anyone who uses the computer can see it.

What else does my browser store?

More than most people think. Knowing what is stored helps you decide what to keep.

  • Cookies: Keep you logged in, but also let advertisers follow you from site to site.
  • Cache: Copies of pages and images that make sites open faster.
  • Form data: Names, addresses and other details you typed before.
  • Saved passwords: Convenient, but risky on a shared computer. A password manager is safer.
  • Download history: The files you downloaded and where from.
  • Site permissions: Which sites may use your camera, microphone, location or notifications.
Should I clear my browsing data?

On shared computers, yes, regularly. It protects your privacy and frees up space. On children's devices we keep the history visible for parents instead.

Backup & emergencies

What is the 3-2-1 backup rule?

Keep 3 copies of your data, on 2 different types of storage, with 1 copy in another place, such as the cloud. Then a fire, a theft or ransomware cannot take every copy at once.

Why do you test backups?

A backup you have never restored is only a hope. We regularly restore real files to check they actually come back.

What should I do if I think I've been attacked?

Act fast, but don't panic. These four steps limit the damage:

  • Disconnect: Unplug the network cable or turn off Wi-Fi. Leave the computer switched on.
  • Don't pay or delete: Don't pay any ransom and don't delete files. They may help with recovery.
  • Call us: Phone or WhatsApp +40 758 353 665. We help you contain the problem and recover.
  • Change passwords: From a clean device, change the passwords for your email and bank first.

Getting started

How do we start?

With a free assessment. We look at your setup on all five layers and give you a clear list of priorities and a price. There is no obligation.

Book your free check

Where do you work?

We are based in Iași, Romania. We set up your protection on site. For clients outside Iași, travel costs are added. Monthly checks and many fixes can be done remotely.

How can I contact you?

Call or WhatsApp +40 758 353 665, or email tid@it.security.srl. We will get back to you soon.

Start here

Think you're safe? Book a free check.

One hour, no obligation. We look at all five layers and give you a clear list of priorities and a price.